All systems operational

North America
Operational
Phocas Analytics - US
99.98 % uptime
Mar 2023
Apr 2023
May 2023
Phocas Budget and Forecasting - US
99.98 % uptime
Mar 2023
Apr 2023
May 2023
Phocas Analytics - Canada
99.98 % uptime
Mar 2023
Apr 2023
May 2023
Phocas Budget and Forecasting - Canada
99.98 % uptime
Mar 2023
Apr 2023
May 2023
United Kingdom
Operational
Phocas Analytics - UK
100 % uptime
Mar 2023
Apr 2023
May 2023
Phocas Budget and Forecasting - UK
100 % uptime
Mar 2023
Apr 2023
May 2023
Australasia
Operational
Phocas Analytics - AU
99.98 % uptime
Mar 2023
Apr 2023
May 2023
Phocas Budget and Forecasting - AU
99.98 % uptime
Mar 2023
Apr 2023
May 2023

Notice history

May 2023

Upgrade Phocas to hotfix version 8.1.27.7 - UKS
Scheduled for May 26, 2023 at 6:00 AM – 7:00 AM 1 hour
  • Planned
    May 26, 2023 at 6:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to hotfix version 8.1.27.7 - AUS
  • Completed
    May 25, 2023 at 11:00 AM

    Maintenance has completed successfully

  • In progress
    May 25, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    May 25, 2023 at 10:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to hotfix version 8.1.27.7 - USA & Canada
  • Completed
    May 25, 2023 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    May 25, 2023 at 3:00 AM

    Maintenance is now in progress

  • Planned
    May 25, 2023 at 3:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.27 - UKS
  • Completed
    May 22, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    May 22, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    May 22, 2023 at 6:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.27 - AUS
  • Completed
    May 22, 2023 at 11:00 AM

    Maintenance has completed successfully

  • In progress
    May 22, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    May 22, 2023 at 10:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.27 - USA
  • Completed
    May 22, 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    May 21, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    May 21, 2023 at 11:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

System & Security Patching - USA
  • Completed
    May 14, 2023 at 1:00 AM

    Maintenance has completed successfully

  • In progress
    May 13, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    May 13, 2023 at 11:00 PM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas.

System & Security Patching - UKS
  • Completed
    May 13, 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    May 13, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    May 13, 2023 at 6:00 PM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas.

System & Security Patching - AUS
  • Completed
    May 13, 2023 at 11:00 AM

    Maintenance has completed successfully

  • In progress
    May 13, 2023 at 9:00 AM

    Maintenance is now in progress

  • Planned
    May 13, 2023 at 9:00 AM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas.

Unplanned service outage
  • Resolved

    This incident has been resolved.

    If issue persists, please clear browser cache.

  • Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified

    We have been able to identify the issue, and the team is now working on a resolution.

    Until we fully resolve the issue, please use another browser instead of Chrome.

    We sincerely apologize for any inconvenience caused to you or your business. If you would like to discuss this further, please do not hesitate to contact support.

  • Investigating

    We are currently experiencing an issue that is impacting some customers.

    Phocas may not be accessible and customers may be experiencing errors.

    Data may not able to be loaded at this time.

    We are currently investigating the cause and will provide an update as soon as possible

Apr 2023

Hotfix - Upgrade Phocas to version - v8.1.26.3 - AUS
  • Completed
    April 29, 2023 at 4:30 AM

    Maintenance has completed successfully

  • In progress
    April 29, 2023 at 3:30 AM

    Maintenance is now in progress

  • Planned
    April 29, 2023 at 3:30 AM

    We are planning for a scheduled maintenance during that time.

Hotfix - Upgrade Phocas to version - v8.1.26.3 - USA
  • Completed
    April 29, 2023 at 3:30 AM

    Maintenance has completed successfully

  • In progress
    April 29, 2023 at 2:30 AM

    Maintenance is now in progress

  • Planned
    April 29, 2023 at 2:30 AM

    We are planning for a scheduled maintenance during that time.

Hotfix - Upgrade Phocas to version - v8.1.26.3 - UKS
  • Completed
    April 28, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    April 28, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    April 28, 2023 at 6:00 PM

    We are planning for a scheduled maintenance during that time.

Hotfix - Upgrade Phocas to version - v8.1.26.2 - USA
  • Completed
    April 20, 2023 at 3:00 AM

    Maintenance has completed successfully

  • In progress
    April 20, 2023 at 2:00 AM

    Maintenance is now in progress

  • Planned
    April 20, 2023 at 2:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Hotfix - Upgrade Phocas to version - v8.1.26.2 - UKS
  • Completed
    April 19, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    April 19, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    April 19, 2023 at 6:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Hotfix - Upgrade Phocas to version - v8.1.26.2 - AUS
  • Completed
    April 19, 2023 at 11:00 AM

    Maintenance has completed successfully

  • In progress
    April 19, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    April 19, 2023 at 10:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.26 - UKS
  • Completed
    April 17, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    April 17, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    April 17, 2023 at 6:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.26 - AUS
  • Completed
    April 17, 2023 at 11:00 AM

    Maintenance has completed successfully

  • In progress
    April 17, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    April 17, 2023 at 10:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.26 - USA
  • Completed
    April 17, 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    April 16, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    April 16, 2023 at 11:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

System & Security Patching - USA
  • Completed
    April 09, 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    April 08, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    April 08, 2023 at 11:00 PM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas.

Mar 2023

Hotfix - Upgrade Phocas to version v8.1.25.8 - UKS
  • Completed
    March 28, 2023 at 7:00 AM

    Maintenance has completed successfully

  • In progress
    March 28, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    March 28, 2023 at 6:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Hotfix - Upgrade Phocas to version v8.1.25.8 - AUS
  • Completed
    March 27, 2023 at 9:00 AM

    Maintenance has completed successfully

  • In progress
    March 27, 2023 at 8:00 AM

    Maintenance is now in progress

Hotfix - Upgrade Phocas to version v8.1.25.8 - USA
  • Completed
    March 27, 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    March 26, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    March 26, 2023 at 11:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.25 - UKS
  • Completed
    March 20, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    March 20, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    March 20, 2023 at 6:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.25 - AUS
  • Completed
    March 20, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    March 20, 2023 at 9:00 AM

    Maintenance is now in progress

  • Planned
    March 20, 2023 at 9:00 AM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade Phocas to version 8.1.25 - USA
  • Completed
    March 20, 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    March 19, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    March 19, 2023 at 11:00 PM

    Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes.

System & Security Patching - USA
  • Completed
    March 12, 2023 at 1:00 AM

    Maintenance has completed successfully

  • In progress
    March 11, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    March 11, 2023 at 11:00 PM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas.

System & Security Patching - UKS
  • Completed
    March 11, 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    March 11, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    March 11, 2023 at 6:00 PM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas.

System & Security Patching - AUS
  • Completed
    March 11, 2023 at 9:35 AM

    Maintenance has completed successfully.

  • Planned
    March 11, 2023 at 9:00 AM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas.

Mar 2023 to May 2023