Phocas Software Status - Incident history https://status.phocassoftware.com Phocas Software Sat, 28 Mar 2026 23:00:00 +0000 System & Security Patching - USA Type: Maintenance Duration: 2 hours Affected Components: , Phocas Analytics - Canada, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Budgets & Forecasts - US, North America → Mar 28, 23:00:00 GMT+0 - Identified - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas. Mar 28, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 29, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas..</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 28 Mar 2026 23:00:00 +0000 https://status.phocassoftware.com/maintenance/cmn84w4r5062el3jkio95pp9d https://status.phocassoftware.com/maintenance/cmn84w4r5062el3jkio95pp9d System & Security Patching - UKS Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - EU, Phocas Analytics - UK, Phocas Analytics - EU, Phocas Budgets & Forecasts - UK, , Europe → Mar 28, 18:00:00 GMT+0 - Identified - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas. Mar 28, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 28, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas..</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 28 Mar 2026 18:00:00 +0000 https://status.phocassoftware.com/maintenance/cmn84r18a01vbzw36q2zgpdyt https://status.phocassoftware.com/maintenance/cmn84r18a01vbzw36q2zgpdyt System & Security Patching - AUS Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - AU, , Phocas Analytics - AU, Australasia → Mar 28, 09:00:00 GMT+0 - Identified - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas. Mar 28, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 28, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , ,

<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas..</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 28 Mar 2026 09:00:00 +0000 https://status.phocassoftware.com/maintenance/cmn84oxvl0219k9ympmvg0hoo https://status.phocassoftware.com/maintenance/cmn84oxvl0219k9ympmvg0hoo USA - System & Security Patching Type: Maintenance Duration: 30 minutes Affected Components: Phocas Analytics - US, Phocas Budgets & Forecasts - US, , Phocas Budgets & Forecasts - Canada, Phocas Analytics - Canada, North America → Sep 18, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 18, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 18, 06:30:00 GMT+0 - Identified - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas. Type: Maintenance

Duration: 30 minutes

Affected Components: , , , ,

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Identified</strong> - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas..</p> ]]> Thu, 18 Sep 2025 06:30:00 +0000 https://status.phocassoftware.com/maintenance/cmfol5yw000h882ymqv2nibpo https://status.phocassoftware.com/maintenance/cmfol5yw000h882ymqv2nibpo USA - System & Security Patching Type: Maintenance Duration: 5 hours and 30 minutes Affected Components: Phocas Analytics - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - Canada, Phocas Budgets & Forecasts - US Sep 14, 11:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 14, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 14, 06:00:00 GMT+0 - Identified - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas. Type: Maintenance

Duration: 5 hours and 30 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Additional scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas..</p> ]]> Sun, 14 Sep 2025 06:00:00 +0000 https://status.phocassoftware.com/maintenance/cmfg2fgz7003a11zwqq7rvgje https://status.phocassoftware.com/maintenance/cmfg2fgz7003a11zwqq7rvgje Issue with Tabs Not Loading in Budgets & Forecasts Type: Incident Duration: 1 hour and 13 minutes Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Budgets & Forecasts - EU, Phocas Budgets & Forecasts - AU Sep 11, 22:06:29 GMT+0 - Resolved - This incident has been resolved. Sep 11, 20:53:06 GMT+0 - Investigating - We’re aware that some customers are currently experiencing issues with tabs not loading in Budgets & Forecasts. Our team has identified the problem and is actively investigating. We’ll provide an update once more information is available. Sep 11, 21:17:15 GMT+0 - Identified - The issue has been identified. A fix has been developed and is currently being prepared for release. We expect the fix to be deployed within the next hour. Further updates will be provided once the release is complete. Type: Incident

Duration: 1 hour and 13 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>22:06:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>20:53:06</var> GMT+0</small><br><strong>Investigating</strong> - We’re aware that some customers are currently experiencing issues with tabs not loading in Budgets & Forecasts. Our team has identified the problem and is actively investigating. We’ll provide an update once more information is available..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>21:17:15</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified. A fix has been developed and is currently being prepared for release. We expect the fix to be deployed within the next hour. Further updates will be provided once the release is complete..</p> ]]> Thu, 11 Sep 2025 20:53:06 +0000 https://status.phocassoftware.com/incident/cmffvxx3d002l12kurhmznq88 https://status.phocassoftware.com/incident/cmffvxx3d002l12kurhmznq88 USA - System & Security Patching Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - US, Phocas Budgets & Forecasts - US Sep 6, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 7, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 6, 23:00:00 GMT+0 - Identified - Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas..</p> ]]> Sat, 6 Sep 2025 23:00:00 +0000 https://status.phocassoftware.com/maintenance/cmf62mdt3008i1ppnclnr53bb https://status.phocassoftware.com/maintenance/cmf62mdt3008i1ppnclnr53bb UKS - System & Security Patching Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - UK, Phocas Analytics - UK Sep 6, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 6, 18:00:00 GMT+0 - Identified - Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas. Sep 6, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind Phocas..</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 6 Sep 2025 18:00:00 +0000 https://status.phocassoftware.com/maintenance/cmf62n6be006gy63jh6yvquuv https://status.phocassoftware.com/maintenance/cmf62n6be006gy63jh6yvquuv Outage - UKS Cloud Type: Incident Duration: 1 hour and 19 minutes Affected Components: Phocas Analytics - UK, Phocas Budgets & Forecasts - UK Sep 5, 12:00:00 GMT+0 - Identified - We have identified and are working on a solution to the current outage, and will provide updates ASAP Sep 5, 12:37:54 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 5, 12:59:33 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 5, 13:11:53 GMT+0 - Monitoring - We have implemented a fix and are currently monitoring the result. Sep 5, 13:19:19 GMT+0 - Resolved - This incident has been resolved, service is fully restored. Type: Incident

Duration: 1 hour and 19 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified and are working on a solution to the current outage, and will provide updates ASAP.</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>12:37:54</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>12:59:33</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>13:11:53</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>13:19:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved, service is fully restored..</p> ]]> Fri, 5 Sep 2025 12:00:00 +0000 https://status.phocassoftware.com/incident/cmf6st26m006jy1ujqdjdn4v0 https://status.phocassoftware.com/incident/cmf6st26m006jy1ujqdjdn4v0 Unplanned Service Outage Type: Incident Duration: 1 day and 4 minutes Affected Components: Phocas Budgets & Forecasts - US, Phocas Analytics - US Apr 7, 16:50:56 GMT+0 - Investigating - We are currently investigating an issue impacting a subset of customer sites. Our team is actively working to restore full service and minimize disruption as quickly as possible. Thank you for your patience and understanding. Apr 7, 16:57:52 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 7, 17:15:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day and 4 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>16:50:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue impacting a subset of customer sites. Our team is actively working to restore full service and minimize disruption as quickly as possible. Thank you for your patience and understanding..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>16:57:52</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>17:15:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 7 Apr 2025 16:50:56 +0000 https://status.phocassoftware.com/incident/cm97b5pqp00902vieaersn3sv https://status.phocassoftware.com/incident/cm97b5pqp00902vieaersn3sv Outage - Phocas AUS Type: Incident Duration: 4 hours and 45 minutes Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Feb 11, 16:35:29 GMT+0 - Resolved - This incident has been resolved. Feb 11, 11:50:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 11, 12:38:41 GMT+0 - Identified - The issue has been identified and we are working to resolve the outage Feb 11, 12:39:20 GMT+0 - Monitoring - A fix has been applied and we are now monitoring Type: Incident

Duration: 4 hours and 45 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>16:35:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>11:50:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>12:38:41</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified and we are working to resolve the outage.</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>12:39:20</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been applied and we are now monitoring.</p> ]]> Tue, 11 Feb 2025 11:50:00 +0000 https://status.phocassoftware.com/incident/cm70gk5bj005els8s2i7ooujk https://status.phocassoftware.com/incident/cm70gk5bj005els8s2i7ooujk Performance Degradation Type: Incident Duration: 3 hours and 35 minutes Affected Components: Phocas Analytics - UK Nov 22, 19:17:24 GMT+0 - Resolved - This incident has been resolved. Nov 22, 15:41:59 GMT+0 - Investigating - We are currently investigating an issue that is causing latency. Our team is actively working on resolving the problem and improving performance. We will share updates as soon as we have more information. Thank you for your understanding and patience. Nov 22, 19:16:43 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 35 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>19:17:24</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>15:41:59</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue that is causing latency. Our team is actively working on resolving the problem and improving performance. We will share updates as soon as we have more information. Thank you for your understanding and patience..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>19:16:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 22 Nov 2024 15:41:59 +0000 https://status.phocassoftware.com/incident/cm3swt84e0072s1hp1t0xoqop https://status.phocassoftware.com/incident/cm3swt84e0072s1hp1t0xoqop Increased error rates in Syncs, File Uploads and Connectors Type: Incident Duration: 15 hours and 16 minutes Affected Components: Phocas Analytics - US, Phocas Analytics - UK, Phocas Analytics - Canada Oct 25, 08:55:07 GMT+0 - Investigating - We are currently investigating this incident. Oct 25, 09:58:39 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 25, 10:34:19 GMT+0 - Monitoring - We have applied a fix, and are monitoring the status of syncs, connectors and builds Oct 26, 00:11:08 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 15 hours and 16 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>08:55:07</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>09:58:39</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>10:34:19</var> GMT+0</small><br><strong>Monitoring</strong> - We have applied a fix, and are monitoring the status of syncs, connectors and builds.</p> <p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>00:11:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 25 Oct 2024 08:55:07 +0000 https://status.phocassoftware.com/incident/cm2ohy8m600024s4i66s2nqfz https://status.phocassoftware.com/incident/cm2ohy8m600024s4i66s2nqfz Increased Error Rates In Sync and Connectors Type: Incident Duration: 7 hours and 10 minutes Affected Components: Phocas Analytics - US Oct 16, 21:20:05 GMT+0 - Identified - We are currently investigating increased error rates in our Sync & Connector processing. Our cloud provider has identified the problem and are working on a fix. Built-in retry functionality is currently helping mitigate the issue. We will continue to monitor and will update when full service is restored. Oct 16, 22:08:16 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 16, 23:09:14 GMT+0 - Monitoring - We are beginning to see initial signs of recovery for the increased error rates. Oct 17, 00:48:18 GMT+0 - Monitoring - We are continuing to monitor error rates, work is ongoing to fully close out the issue. We are not seeing any impact to customer sync or connectors. Oct 17, 04:29:51 GMT+0 - Resolved - We are no longer seeing errors. We will work with our cloud provider to determine root cause and any actions that need to be taken. Type: Incident

Duration: 7 hours and 10 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>21:20:05</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating increased error rates in our Sync & Connector processing. Our cloud provider has identified the problem and are working on a fix. Built-in retry functionality is currently helping mitigate the issue. We will continue to monitor and will update when full service is restored..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>22:08:16</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>23:09:14</var> GMT+0</small><br><strong>Monitoring</strong> - We are beginning to see initial signs of recovery for the increased error rates..</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>00:48:18</var> GMT+0</small><br><strong>Monitoring</strong> - We are continuing to monitor error rates, work is ongoing to fully close out the issue. We are not seeing any impact to customer sync or connectors..</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>04:29:51</var> GMT+0</small><br><strong>Resolved</strong> - We are no longer seeing errors. We will work with our cloud provider to determine root cause and any actions that need to be taken..</p> ]]> Wed, 16 Oct 2024 21:20:05 +0000 https://status.phocassoftware.com/incident/cm2cdlikm008hmefsfrcww9a7 https://status.phocassoftware.com/incident/cm2cdlikm008hmefsfrcww9a7 Unplanned service outage Type: Incident Duration: 59 minutes Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada Sep 23, 17:56:55 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 23, 18:54:00 GMT+0 - Resolved - This incident has been resolved. Sep 23, 17:54:35 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 59 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>17:56:55</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>18:54:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>17:54:35</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 23 Sep 2024 17:54:35 +0000 https://status.phocassoftware.com/incident/cm1fb4l3i0029lqiasr0ula8c https://status.phocassoftware.com/incident/cm1fb4l3i0029lqiasr0ula8c Disruption to Database Builds Type: Incident Duration: 10 hours and 43 minutes Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada, Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Aug 22, 12:47:08 GMT+0 - Investigating - We are aware of an issue affecting some customer database builds. We are currently investigating this incident. Aug 22, 12:55:20 GMT+0 - Identified - We have identified the root cause of the issue and are working on applying the fix to all affected customers Aug 22, 13:53:45 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result Aug 22, 23:30:24 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 43 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>12:47:08</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an issue affecting some customer database builds. We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>12:55:20</var> GMT+0</small><br><strong>Identified</strong> - We have identified the root cause of the issue and are working on applying the fix to all affected customers.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>13:53:45</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>23:30:24</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 22 Aug 2024 12:47:08 +0000 https://status.phocassoftware.com/incident/cm05a1z2s0097143u598w9vq7 https://status.phocassoftware.com/incident/cm05a1z2s0097143u598w9vq7 Disruption to customer experience - All customers Type: Incident Duration: 2 hours and 53 minutes Affected Components: Phocas Analytics - EU, Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Budgets & Forecasts - EU, Phocas Analytics - US, Phocas Budgets & Forecasts - UK, Phocas Analytics - UK, Phocas Analytics - Canada, Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Jul 19, 05:25:59 GMT+0 - Investigating - Product and Platform are currently investigating this incident. Jul 19, 06:47:27 GMT+0 - Monitoring - Issue has been resolved, Product and Platform will continue to monitor the situation. Jul 19, 08:18:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 53 minutes

Affected Components: , , , , , , , , ,

<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>05:25:59</var> GMT+0</small><br><strong>Investigating</strong> - Product and Platform are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>06:47:27</var> GMT+0</small><br><strong>Monitoring</strong> - Issue has been resolved, Product and Platform will continue to monitor the situation..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>08:18:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 19 Jul 2024 05:25:59 +0000 https://status.phocassoftware.com/incident/clys9bnb6249625hjof7sjsyc2w https://status.phocassoftware.com/incident/clys9bnb6249625hjof7sjsyc2w USA/CAN - System & Security Patching - SQL Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada May 18, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully May 18, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 18, 22:00:00 GMT+0 - Identified - Product & Platform are carrying out a scheduled maintenance to upgrade our current version of SQL. Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Product & Platform are carrying out a scheduled maintenance to upgrade our current version of SQL..</p> ]]> Sat, 18 May 2024 22:00:00 +0000 https://status.phocassoftware.com/maintenance/clw71wske7405b5og2ybmsy0z https://status.phocassoftware.com/maintenance/clw71wske7405b5og2ybmsy0z UKS/EUR - System & Security Patching - SQL Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - EU, Phocas Budgets & Forecasts - EU, Phocas Budgets & Forecasts - UK, Phocas Analytics - UK May 18, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully May 18, 18:00:01 GMT+0 - Identified - Maintenance is now in progress May 18, 18:00:00 GMT+0 - Identified - Product & Platform are carrying out a scheduled maintenance to upgrade our current version of SQL. Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Product & Platform are carrying out a scheduled maintenance to upgrade our current version of SQL..</p> ]]> Sat, 18 May 2024 18:00:00 +0000 https://status.phocassoftware.com/maintenance/clw71vqju6178bdogmnjat4ly https://status.phocassoftware.com/maintenance/clw71vqju6178bdogmnjat4ly AUS - System & Security Patching - SQL Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU May 18, 09:00:01 GMT+0 - Identified - Maintenance is now in progress May 18, 09:00:00 GMT+0 - Identified - Product & Platform are carrying out a scheduled maintenance to upgrade our current version of SQL. May 18, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Product & Platform are carrying out a scheduled maintenance to upgrade our current version of SQL..</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 18 May 2024 09:00:00 +0000 https://status.phocassoftware.com/maintenance/clw71tt3y4668b5og2e0pize0 https://status.phocassoftware.com/maintenance/clw71tt3y4668b5og2e0pize0 An Issue has been identified and the version is currently being rolled back. Type: Incident Duration: 21 minutes Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Feb 19, 18:18:39 GMT+0 - Resolved - This incident has been resolved. Feb 19, 17:58:01 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 21 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>18:18:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>17:58:01</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Mon, 19 Feb 2024 17:58:01 +0000 https://status.phocassoftware.com/incident/clst8p5rf96720ccoomtog8t50 https://status.phocassoftware.com/incident/clst8p5rf96720ccoomtog8t50 An Issue has been identified and the version is currently being rolled back. Type: Incident Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada Feb 19, 16:26:33 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components: , , ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>16:26:33</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 19 Feb 2024 16:26:33 +0000 https://status.phocassoftware.com/incident/clst5fj9w16347ccoo1re5eqn2 https://status.phocassoftware.com/incident/clst5fj9w16347ccoo1re5eqn2 Upgrade Phocas to version 23.11.2.0 - UKS/EUR Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - EU, Phocas Budgets & Forecasts - EU, Phocas Budgets & Forecasts - UK, Phocas Analytics - UK Dec 6, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 6, 18:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. **Please Note** As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal. Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages. Dec 6, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. **Please Note** As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal. Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages. .</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 6 Dec 2023 18:00:00 +0000 https://status.phocassoftware.com/maintenance/clpls2qbm160889b8oo9g020fvg https://status.phocassoftware.com/maintenance/clpls2qbm160889b8oo9g020fvg Upgrade Phocas to version 23.11.2.0 - AUS Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Dec 6, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 6, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 6, 09:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. **Please Note** As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal. Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. **Please Note** As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal. Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages. .</p> ]]> Wed, 6 Dec 2023 09:00:00 +0000 https://status.phocassoftware.com/maintenance/clpls19rx167337b1oo4jld8udg https://status.phocassoftware.com/maintenance/clpls19rx167337b1oo4jld8udg Upgrade Phocas to version 23.11.2.0 - USA/CAN Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada Dec 6, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 6, 01:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. **Please Note** As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal. Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages. Dec 6, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. **Please Note** As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal. Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages. .</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 6 Dec 2023 01:00:00 +0000 https://status.phocassoftware.com/maintenance/clpls1ytr158845b8oovaju49bi https://status.phocassoftware.com/maintenance/clpls1ytr158845b8oovaju49bi Upgrade Phocas to version 23.11.1.1 - UKS/EUR Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - EU, Phocas Budgets & Forecasts - EU, Phocas Budgets & Forecasts - UK, Phocas Analytics - UK Nov 20, 18:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Nov 20, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 20, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 20 Nov 2023 18:00:00 +0000 https://status.phocassoftware.com/maintenance/clowc854u14195bpogy4jgczx8 https://status.phocassoftware.com/maintenance/clowc854u14195bpogy4jgczx8 Upgrade Phocas to version 23.11.1.1 - AUS Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Nov 20, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 20, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 20, 09:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> ]]> Mon, 20 Nov 2023 09:00:00 +0000 https://status.phocassoftware.com/maintenance/clowc7ge711713bioguei6uv6w https://status.phocassoftware.com/maintenance/clowc7ge711713bioguei6uv6w Upgrade Phocas to version 23.11.1.1 - USA/CAN Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada Nov 19, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 19, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 19, 22:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> ]]> Sun, 19 Nov 2023 22:00:00 +0000 https://status.phocassoftware.com/maintenance/clowc6nji11054biog46buyu7b https://status.phocassoftware.com/maintenance/clowc6nji11054biog46buyu7b Upgrade Phocas to version 23.10.2.0 - UKS/EUR Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - EU, Phocas Budgets & Forecasts - EU, Phocas Budgets & Forecasts - UK, Phocas Analytics - UK Nov 6, 18:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Nov 6, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 6, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 6 Nov 2023 18:00:00 +0000 https://status.phocassoftware.com/maintenance/clodh6x481480bgn8stifs1r7 https://status.phocassoftware.com/maintenance/clodh6x481480bgn8stifs1r7 Upgrade Phocas to version 23.10.2.0 - AUS Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Nov 6, 09:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Nov 6, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 6, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 6 Nov 2023 09:00:00 +0000 https://status.phocassoftware.com/maintenance/clodh5o6350056bdo8c8jbz5l9 https://status.phocassoftware.com/maintenance/clodh5o6350056bdo8c8jbz5l9 Upgrade Phocas to version 23.10.2.0 - USA/CAN Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada Nov 5, 22:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Nov 5, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 5, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 5 Nov 2023 22:00:00 +0000 https://status.phocassoftware.com/maintenance/clodh6a1c52710b6o8a7ky4rcz https://status.phocassoftware.com/maintenance/clodh6a1c52710b6o8a7ky4rcz Hotfix Upgrade Phocas to version 23.10.1.2 - USA/CAN Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada Oct 28, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 28, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 28, 02:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> ]]> Sat, 28 Oct 2023 02:00:00 +0000 https://status.phocassoftware.com/maintenance/clo81tb8271305b9n5l2rg134l https://status.phocassoftware.com/maintenance/clo81tb8271305b9n5l2rg134l Hotfix Upgrade Phocas to version 23.10.1.2 - UKS/EUR Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - EU, Phocas Budgets & Forecasts - EU, Phocas Budgets & Forecasts - UK, Phocas Analytics - UK Oct 27, 17:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Oct 27, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 27, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 27 Oct 2023 17:00:00 +0000 https://status.phocassoftware.com/maintenance/clo81r5g370900bgn58vp8n11c https://status.phocassoftware.com/maintenance/clo81r5g370900bgn58vp8n11c Hotfix Upgrade Phocas to version 23.10.1.2 - AUS Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Oct 27, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 27, 09:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Oct 27, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 27 Oct 2023 09:00:00 +0000 https://status.phocassoftware.com/maintenance/clo81pywp69349bgn5el6qlffp https://status.phocassoftware.com/maintenance/clo81pywp69349bgn5el6qlffp Upgrade Phocas to version 23.10.1 - UKS Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - EU, Phocas Budgets & Forecasts - EU, Phocas Budgets & Forecasts - UK, Phocas Analytics - UK Oct 23, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 23, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 23, 17:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> ]]> Mon, 23 Oct 2023 17:00:00 +0000 https://status.phocassoftware.com/maintenance/clntqed6l81582bqoimowwfuta https://status.phocassoftware.com/maintenance/clntqed6l81582bqoimowwfuta Upgrade Phocas to version 23.10.1 - AUS Type: Maintenance Duration: 1 hour Affected Components: Phocas Analytics - AU, Phocas Budgets & Forecasts - AU Oct 23, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 23, 09:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Oct 23, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 23 Oct 2023 09:00:00 +0000 https://status.phocassoftware.com/maintenance/clntqdaad81399bioicxldy8al https://status.phocassoftware.com/maintenance/clntqdaad81399bioicxldy8al Upgrade Phocas to version 23.10.1 - USA Type: Maintenance Duration: 1 hour Affected Components: Phocas Budgets & Forecasts - US, Phocas Budgets & Forecasts - Canada, Phocas Analytics - US, Phocas Analytics - Canada Oct 22, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 22, 22:00:00 GMT+0 - Identified - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes. Oct 22, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Releasing the latest version of Phocas to customers, to provide new or enhanced features and functionality and bug fixes..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 22 Oct 2023 22:00:00 +0000 https://status.phocassoftware.com/maintenance/clntqdsy781952bioi1a6mz0vs https://status.phocassoftware.com/maintenance/clntqdsy781952bioi1a6mz0vs Unplanned service outage Type: Incident Duration: 3 days, 15 hours and 54 minutes Affected Components: Phocas Budgets & Forecasts - Canada, Phocas Budgets & Forecasts - US, Phocas Analytics - US, Phocas Analytics - Canada, Phocas Analytics - AU, Phocas Budgets & Forecasts - AU May 2, 20:09:13 GMT+0 - Investigating - We are currently experiencing an issue that is impacting some customers. Phocas may not be accessible and customers may be experiencing errors. Data may not able to be loaded at this time. We are currently investigating the cause and will provide an update as soon as possible May 2, 20:14:35 GMT+0 - Identified - We have been able to identify the issue, and the team is now working on a resolution. Until we fully resolve the issue, please use another browser instead of Chrome. We sincerely apologize for any inconvenience caused to you or your business. If you would like to discuss this further, please do not hesitate to contact support. May 2, 21:02:17 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 2, 21:37:06 GMT+0 - Resolved - This incident has been resolved. If issue persists, please clear browser cache. Type: Incident

Duration: 3 days, 15 hours and 54 minutes

Affected Components: , , , , ,

<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>20:09:13</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue that is impacting some customers. Phocas may not be accessible and customers may be experiencing errors. Data may not able to be loaded at this time. We are currently investigating the cause and will provide an update as soon as possible.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>20:14:35</var> GMT+0</small><br><strong>Identified</strong> - We have been able to identify the issue, and the team is now working on a resolution. Until we fully resolve the issue, please use another browser instead of Chrome. We sincerely apologize for any inconvenience caused to you or your business. If you would like to discuss this further, please do not hesitate to contact support..</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>21:02:17</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>21:37:06</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. If issue persists, please clear browser cache..</p> ]]> Tue, 2 May 2023 20:09:13 +0000 https://status.phocassoftware.com/incident/clh6pdal04308959gmwoy0e7s63 https://status.phocassoftware.com/incident/clh6pdal04308959gmwoy0e7s63 Unplanned service outage Type: Incident Duration: 39 minutes Affected Components: Phocas Budgets & Forecasts - US, Phocas Analytics - US Nov 3, 21:33:34 GMT+0 - Investigating - We are currently experiencing an issue that is impacting some customers. Phocas may not be accessible and customers may be experiencing errors. Data may not able to be loaded at this time. We are currently investigating the cause and will provide an update as soon as possible Nov 3, 21:36:47 GMT+0 - Identified - The organizations on the USA Phocas Cloud are accessible. We will continue to investigate the issue. Nov 3, 22:12:52 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Duration: 39 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:33:34</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue that is impacting some customers. Phocas may not be accessible and customers may be experiencing errors. Data may not able to be loaded at this time. We are currently investigating the cause and will provide an update as soon as possible.</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:36:47</var> GMT+0</small><br><strong>Identified</strong> - The organizations on the USA Phocas Cloud are accessible. We will continue to investigate the issue..</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>22:12:52</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Thu, 3 Nov 2022 21:33:34 +0000 https://status.phocassoftware.com/incident/cla1l4fuf43257jkofm2r2wzw4 https://status.phocassoftware.com/incident/cla1l4fuf43257jkofm2r2wzw4 We are investigating reports of degraded availability for B&F Type: Incident Duration: 1 hour and 59 minutes Affected Components: Phocas Budgets & Forecasts - US Sep 28, 19:01:05 GMT+0 - Identified - B&F is experiencing degraded performance. We are still investigating and will provide an update when we have one. Sep 28, 18:59:56 GMT+0 - Investigating - We are currently investigating this incident. Sep 28, 19:37:28 GMT+0 - Identified - We are still working to resolve issues with B&F. The root cause has been identified however customers may still experience issues. Sep 28, 20:29:40 GMT+0 - Monitoring - We continue to work on the issue and expect B&F to be fully operational in 30 minutes. Sep 28, 20:58:45 GMT+0 - Resolved - B&F is now fully operational. Type: Incident

Duration: 1 hour and 59 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>19:01:05</var> GMT+0</small><br><strong>Identified</strong> - B&F is experiencing degraded performance. We are still investigating and will provide an update when we have one..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>18:59:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>19:37:28</var> GMT+0</small><br><strong>Identified</strong> - We are still working to resolve issues with B&F. The root cause has been identified however customers may still experience issues..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>20:29:40</var> GMT+0</small><br><strong>Monitoring</strong> - We continue to work on the issue and expect B&F to be fully operational in 30 minutes..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>20:58:45</var> GMT+0</small><br><strong>Resolved</strong> - B&F is now fully operational..</p> ]]> Wed, 28 Sep 2022 18:59:56 +0000 https://status.phocassoftware.com/incident/cl8lzs8du1259214xn1h3x98emy https://status.phocassoftware.com/incident/cl8lzs8du1259214xn1h3x98emy AWS Internet Connectivity Type: Incident Duration: 5 minutes Affected Components: Phocas Analytics - US, Phocas Budgets & Forecasts - US Dec 15, 16:16:59 GMT+0 - Identified - AWS has identified the root cause of the Internet connectivity to the US-WEST-1 & US-WEST-2 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery. Dec 15, 16:21:50 GMT+0 - Resolved - AWS has resolved the issue affecting Internet connectivity to the US-WEST-1 & US-WEST-2 Region. Connectivity within the region was not affected by this event. The issue has been resolved and the service is operating normally. Type: Incident

Duration: 5 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 15</var>, <var data-var='time'>16:16:59</var> GMT+0</small><br><strong>Identified</strong> - AWS has identified the root cause of the Internet connectivity to the US-WEST-1 & US-WEST-2 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery..</p> <p><small>Dec <var data-var='date'> 15</var>, <var data-var='time'>16:21:50</var> GMT+0</small><br><strong>Resolved</strong> - AWS has resolved the issue affecting Internet connectivity to the US-WEST-1 & US-WEST-2 Region. Connectivity within the region was not affected by this event. The issue has been resolved and the service is operating normally..</p> ]]> Wed, 15 Dec 2021 16:16:59 +0000 https://status.phocassoftware.com/incident/ckx7ql6k2559968glm1gxr2148 https://status.phocassoftware.com/incident/ckx7ql6k2559968glm1gxr2148 Phocas UK Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 31 minutes Affected Components: Phocas Analytics - UK Jun 24, 18:15:37 GMT+0 - Identified - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. Jun 24, 18:46:36 GMT+0 - Resolved - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 31 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>18:15:37</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>18:46:36</var> GMT+0</small><br><strong>Resolved</strong> - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. .</p> ]]> Thu, 24 Jun 2021 18:15:37 +0000 https://status.phocassoftware.com/incident/ckqb881f92851719oo6h5ka76my https://status.phocassoftware.com/incident/ckqb881f92851719oo6h5ka76my Phocas AUS Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 10 minutes Affected Components: Phocas Analytics - AU Jun 24, 01:45:21 GMT+0 - Identified - Our automated monitoring system has detected the Phocas AUS cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. Jun 24, 01:55:17 GMT+0 - Resolved - Phocas AUS Cloud is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>01:45:21</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas AUS cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>01:55:17</var> GMT+0</small><br><strong>Resolved</strong> - Phocas AUS Cloud is now operational! This update was created by an automated monitoring service. .</p> ]]> Thu, 24 Jun 2021 01:45:21 +0000 https://status.phocassoftware.com/incident/ckqa8v4n7130168ahol7jtylnqj https://status.phocassoftware.com/incident/ckqa8v4n7130168ahol7jtylnqj Phocas UK Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 6 minutes Affected Components: Phocas Analytics - UK Jun 19, 23:10:11 GMT+0 - Identified - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. Jun 19, 23:16:15 GMT+0 - Resolved - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>23:10:11</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>23:16:15</var> GMT+0</small><br><strong>Resolved</strong> - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. .</p> ]]> Sat, 19 Jun 2021 23:10:11 +0000 https://status.phocassoftware.com/incident/ckq4djldm93365aco704u20we3 https://status.phocassoftware.com/incident/ckq4djldm93365aco704u20we3 Phocas UK Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 22 hours and 15 minutes Affected Components: Phocas Analytics - UK Jun 14, 13:06:17 GMT+0 - Identified - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. Jun 15, 11:21:37 GMT+0 - Resolved - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 22 hours and 15 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 14</var>, <var data-var='time'>13:06:17</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>11:21:37</var> GMT+0</small><br><strong>Resolved</strong> - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. .</p> ]]> Mon, 14 Jun 2021 13:06:17 +0000 https://status.phocassoftware.com/incident/ckpwmrq7f3259519yonmbket6pw https://status.phocassoftware.com/incident/ckpwmrq7f3259519yonmbket6pw Phocas UK Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 10 minutes Affected Components: Phocas Analytics - UK Jun 12, 19:20:24 GMT+0 - Resolved - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. Jun 12, 19:10:23 GMT+0 - Identified - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:20:24</var> GMT+0</small><br><strong>Resolved</strong> - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. .</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:10:23</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> ]]> Sat, 12 Jun 2021 19:10:23 +0000 https://status.phocassoftware.com/incident/ckpu4yqol3708199gn7xh7pkadf https://status.phocassoftware.com/incident/ckpu4yqol3708199gn7xh7pkadf Phocas UK Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 5 minutes Affected Components: Phocas Analytics - UK Jun 12, 18:11:01 GMT+0 - Identified - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. Jun 12, 18:16:07 GMT+0 - Resolved - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>18:11:01</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>18:16:07</var> GMT+0</small><br><strong>Resolved</strong> - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. .</p> ]]> Sat, 12 Jun 2021 18:11:01 +0000 https://status.phocassoftware.com/incident/ckpu2rusn3522029eok55eujrtq https://status.phocassoftware.com/incident/ckpu2rusn3522029eok55eujrtq Phocas UK Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 10 minutes Affected Components: Phocas Analytics - UK Jun 12, 09:50:53 GMT+0 - Resolved - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. Jun 12, 09:40:51 GMT+0 - Identified - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>09:50:53</var> GMT+0</small><br><strong>Resolved</strong> - Phocas UK Cloud is now operational! This update was created by an automated monitoring service. .</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>09:40:51</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas UK cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> ]]> Sat, 12 Jun 2021 09:40:51 +0000 https://status.phocassoftware.com/incident/ckptkm7op3430299mlhual13auv https://status.phocassoftware.com/incident/ckptkm7op3430299mlhual13auv Phocas AUS Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 9 minutes Affected Components: Phocas Analytics - AU May 25, 09:31:31 GMT+0 - Identified - Our automated monitoring system has detected the Phocas AUS cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. May 25, 09:40:12 GMT+0 - Resolved - Phocas AUS Cloud is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 9 minutes

Affected Components:

<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>09:31:31</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas AUS cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>09:40:12</var> GMT+0</small><br><strong>Resolved</strong> - Phocas AUS Cloud is now operational! This update was created by an automated monitoring service. .</p> ]]> Tue, 25 May 2021 09:31:31 +0000 https://status.phocassoftware.com/incident/ckp3uep5i369938uzmwvirge2nt https://status.phocassoftware.com/incident/ckp3uep5i369938uzmwvirge2nt Phocas USA Cloud may be inaccessible at the moment (automated) Type: Incident Duration: 5 hours and 2 minutes Affected Components: Phocas Analytics - US May 8, 22:41:27 GMT+0 - Identified - Our automated monitoring system has detected the Phocas USA cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. May 8, 22:46:29 GMT+0 - Resolved - Phocas USA Cloud is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours and 2 minutes

Affected Components:

<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>22:41:27</var> GMT+0</small><br><strong>Identified</strong> - Our automated monitoring system has detected the Phocas USA cloud may be inaccessible at the moment. We are currently investigating the report and will provide further details as soon as possible. .</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>22:46:29</var> GMT+0</small><br><strong>Resolved</strong> - Phocas USA Cloud is now operational! This update was created by an automated monitoring service. .</p> ]]> Sat, 8 May 2021 22:41:27 +0000 https://status.phocassoftware.com/incident/ckogc0ts025513199ok4wxvv847 https://status.phocassoftware.com/incident/ckogc0ts025513199ok4wxvv847